A survey of Vietnamese firms found that tax administration reforms have improved conditions for businesses but further changes are needed to make complying more simple and to modernize arrangements.
A survey by the Vietnam Chamber of Commerce of 3,500 businesses nationwide, with support from the Ministry of Finance and the World Bank, found that enterprises are generally satisfied with how taxes are administered. Respondents called for improvements to the quality of laws, the increased adoption of IT systems, and cost-cutting reforms.
The report said there had been positive changes in the last two years, with 78 percent of respondents saying it is easy to access tax laws, compared with 51 percent in 2014. Respondents also welcomed the tax agency's efforts to engage with taxpayers more fairly. The survey called for more support from the tax authority for micro and small businesses.